Frequently Asked Questions
In many instances, yes. We recommend contacting your local customs office to inquire about any import duties or Value Added Taxes on jewelry shipped to your country. These are the responsibility of the buyer.
Usually make shipment by express.
T/T, Paypal, we also welcome Alibaba trade assurance order.
We accept PDF, JPG, AI or CDR. We will provide mock up and sample for your confirmation before bulk production.
For in stock models we make shipment within 3 days after the payment. For custom order the lead time is about 7 to 25 days.
Sure, we usually provide existing samples for free, but a little sample charge for custom designs. Samples charge is refundable when the order is up to a certain quantity.
We are based in Canton, China.